Legal
TrueMe · Legal Information

Terms of Service

Last updated: November 2025

1. Introduction
These Terms of Service (“Terms”) govern your use of the TrueMe mobile application (“App”), operated by Martin Karwacki (“we”, “us”). By installing or using the App, you accept these Terms.

2. Eligibility
You must be at least 13 years old to use TrueMe. If you are under the age of 18, you represent that you have permission from a legal guardian.

3. User Account
Authentication occurs via a verified mobile phone number. You are responsible for maintaining the confidentiality of your account and restricting access to your device.

4. Acceptable Use
You agree not to:
• upload illegal, harmful, hateful, discriminatory, or harassing content
• impersonate another person
• share non-consensual images of any individual
• circumvent security measures
• reverse-engineer, scrape, or misuse the App
• send unwanted or abusive friend requests

We may remove content or suspend accounts for violations.

5. User Content Ownership
You retain full ownership of your photos and posts. We store and display content solely within the App to the friends you approve.

You grant us a limited, revocable license to store, transmit, and display your content solely for the operation of the App.

6. Content Removal & DMCA-Style Policy
We respect rights holders and personal rights. You may request removal of:
• your own images
• images involving you, uploaded without your consent
• content that infringes intellectual property
• harmful or abusive material

Requests may be sent to support@gettrueme.com and will be reviewed promptly.

7. Children’s Protection (GDPR-K)
We do not knowingly process data of users under 13 years old. If we become aware of such an account, we will delete it promptly.

8. Service Availability
The App is provided “as is”. We do not guarantee uninterrupted access and may modify or discontinue features at any time.

9. Liability
To the fullest extent permitted by law, we disclaim liability for:
• indirect or consequential damages
• data loss
• unauthorized access beyond reasonable control
• service interruptions
• user-generated content

Nothing in these Terms limits liability where prohibited by law.

10. Governing Law
These Terms are governed by the laws of Austria and applicable EU regulations. Consumers retain any mandatory protections granted under their local laws.

11. Dispute Resolution
We encourage contacting us first at support@gettrueme.com.
If unresolved, disputes may be brought before:
• Austrian courts, or
• your local EU consumer protection authority.

12. Changes to Terms
We may update these Terms as needed. Continued use constitutes acceptance of the updated Terms.

13. Contact
support@gettrueme.com

Privacy Policy

Last updated: November 2025

1. Introduction
This Privacy Policy explains how TrueMe processes personal data in compliance with the General Data Protection Regulation (GDPR).

2. Data We Collect
We collect only what is necessary to operate the App:

• Phone number (stored hashed)
• Username & avatar
• Birthdate (age verification)
• Time zone
• Friends list & friend requests
• Posts and photos you choose to upload
• Device push notification token
• Error logs and basic performance data (non-identifying)

We do not track your activity across other apps.

3. Legal Basis (GDPR Art. 6)
• Performance of a contract (App functionality)
• Consent (contacts matching, notifications)
• Legitimate interests (security, abuse prevention)
• Legal obligations (e.g., responding to data requests)

4. How We Use Your Data
• authenticate your account
• match contacts (if permission granted)
• display your posts to accepted friends
• deliver notifications
• maintain security
• comply with legal requirements

5. No Advertising & No Sale of Data
We do not sell, rent, or use your data for targeted advertising.
We do not use third-party advertising SDKs.

6. Sharing of Data
We only share data with:
• Supabase (EU-hosted backend services)
• Apple (device-level APIs such as push notifications)

All partners operate under GDPR-compliant contracts.

7. International Transfers
Data is stored within the EU or GDPR-aligned regions. No data is transferred to countries without adequate protection.

8. Cookies & Tracking
The App does not use cookies, trackers, or third-party analytics.
Only essential technical storage may occur (e.g., caching).

9. Data Retention
We retain data only while your account is active.
If you delete your account, all data is permanently erased from our systems.

10. Your GDPR Rights
You may exercise the following rights at any time:
• access your data
• correct inaccurate data
• delete your data ("right to be forgotten")
• portability
• restriction or objection
• withdraw consent

Request via: support@gettrueme.com

11. Children
We do not knowingly process data of users under 13.
We delete such data immediately if discovered.

12. Security
We use industry-standard technical and organizational measures to protect your data from unauthorized access or misuse.

13. Changes
We may update this Policy. You will be informed of material changes within the App.

14. Contact
Data controller:
Martin Karwacki, Austria
support@gettrueme.com

Imprint

TrueMe is operated by:
Martin Karwacki
Siebensterngasse 4-6/8
1070 Wien
Austria
EU-Wide Service

Contact:
support@gettrueme.com

Responsible for Content:
Martin Karwacki

Regulatory Information:
This service is provided under Austrian and EU consumer protection and telecommunications regulations.